Privacy Policy

Counselling Services

“We” refers to the service provider and/or other providers involved in providing care.

“You” and “your” refers to the person accessing services from the provider.

Our Uses and Disclosures

We typically use or share your health information in the following ways:

Treat you

We can use your health information and share it with other professionals who are treating you. Example: A referring doctor treating you asks about your general progress and condition.

Run our business

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance provider so it will pay for your services.

Limits to confidentiality

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. Wherever practicable, we will discuss the release of your personal information prior to its disclosure, but certain circumstance, including but not limited to crisis/emergency or mandatory reporting laws may override our ability to speak to you first.

In general, the information you share with us remains private and confidential, but there are some circumstances in which we may need to break confidentiality and share what you have told us with somebody else.

Circumstances include if you are at imminent risk or ending your own life; causing damage or harm to yourself or another member of the public; a court of law subpoena’s us for access to your medical record and related notes; or if a person under the age of 18 years is suffering abuse.

We have to meet many conditions in the law before we can share your information for these purposes. For more information see:

www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as: Preventing disease, reporting suspected abuse, neglect, or domestic violence, and preventing or reducing a serious threat to anyone’s health or safety.

Our Uses and Disclosures

We typically use or share your health information in the following ways.

Clinical Supervision

As a part of ongoing registration with the Australian Counselling Association we are required to complete a minimum number of hours of individual or group clinical supervision in which client cases are discussed to aid in ongoing development and ethical treatment. We can use your health information and share it with other professionals during clinical supervision and will take all reasonable steps to de-identify your information when discussing your case during supervision.

General business operations

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Web site use

Who we are

Service provider details

Andrew James Le Roy

Australian Counselling Association membership number R80149

ABN: 45 934 002 161

Website addresses: http://www.andrewleroy.com.au and http://www.andyleroy.com.au

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.